Meet Jamie, your AI assistant for WhatsApp. It works just like your AI phone agent, only over text.
When someone messages your Icon Pest WhatsApp, Jamie greets them, understands the pest problem, gathers their details, and hands a ready-to-call lead straight to your team.
Jamie never books jobs or quotes prices on its own. Its job is to be a warm first response, understand the problem, and collect everything your specialist needs to follow up. Four simple steps, every time.
A customer texts your WhatsApp about a pest or wildlife problem, any hour of the day.
It asks a few smart questions about the pest, the location, and how long it's been going on.
Name, address, phone, email, and what's happening, gathered naturally in the chat.
A clean, ready-to-call lead is emailed to ai@iconpest.ca so a specialist can reach out.
Right now Jamie is in a safe testing mode so you can see exactly how it replies before a single real customer touches it. Nothing goes out to your customers until you say go.
Use the test link I'm sending you and chat with Jamie like you're a customer. Watch the whole flow, start to finish.
Or tap the chat icon in the bottom-left corner of this page.
Once you're happy, we switch Jamie on and it starts answering your customers automatically.
Jamie is the first responder, not the last word. The moment a person needs to step in, it gets out of the way.
Every customer who messages your WhatsApp gets an instant, friendly reply and gets their details taken, so no lead sits waiting.
The second one of your team replies to a chat, Jamie automatically steps back so your person can take over, update the details, and carry on. No talking over each other.
Log in with the account below. From there you can see every WhatsApp Business conversation and jump in to manage a chat whenever you need to.
All your WhatsApp chats and every lead Jamie collects live in one place your team can see. Every lead email is sent to ai@iconpest.ca.
Add whoever you want. Everyone sees the same conversations and can respond right from the dashboard.
Accept the invite in your email first, then log in. Use this account to see every WhatsApp Business chat and reply yourself if Jamie should step back.
info@iconpest.ca
Password: WQZSU3uLLvGViN5pAIaP
Pests stay in the usual flow: gather details and email ai@iconpest.ca. If someone asks about wildlife, Jamie does not collect a wildlife lead. It sends them the Wildlife Pro WhatsApp number instead.
Jamie tells them wildlife is a separate team and gives them +1 (647) 531-9060.
Mice, insects, and other pest requests stay on this line. Jamie collects the details and emails your team.
Your technician numbers are already in the system, so Jamie never replies to staff like they are customers. And the moment someone from your team jumps into a chat, the AI is disabled in that conversation.
Jamie will never respond to your technicians — only to real customers.
The second one of your team replies to a chat, Jamie automatically steps back so your person can take over.